client users support

This information is for the staff of those companies which have chosen Vendormate for the credentialing and compliance information-management of their vendors, staff, or students.  

If you have a vendor profile or personal profile with Vendormate, you will find specialized support information on the vendor support or staff and student support links to the left.

Visitor Confirm

If you have questions or need support regarding Visitor Confirm, please visit the Visitor Confirm Client Support Center.

Tutorials for Vendormate VISION client users

• Tutorial: Vendormate overview for client users
• Tutorial: Signing-in and signing-out vendor representatives
• Tutorial: Creating appointments for vendor representatives
• Tutorial: How to check the status of a vendor representative

Submit a support case

If you require further assistance, please submit a support case.
Vendormate Support operates Monday through Friday from 9:00 am to 5:00 pm eastern time.

In responding to questions from your vendors, you may wish to refer them to their industry specific support center, which can be
accessed by selecting one of the links on the left.  Click to email a link to a healthcare or financial services vendor representative.